In this article, we will expand on the previous insights through everyday transaction banking, depicting the current state of most of the corporate banks and paving the way for the corporate bank of the future. As an industry leader, our solutions are innovative, simple, and customer-centric, focusing on enabling banks and financial institutions to better engage with their corporate customers.
Salary and payroll processing are key operational features for every organisation; small, medium, or large - and not only do these tasks add to operational costs for the bank and the corporate clients, but they also carry a lot of administrative overload.
Although banks and financial institutions have been providing organisations with the ability to process bulk salary transactions through internet banking for a while now, they have not been able to reduce corporate attrition and increase customer satisfaction levels.
Researchers have identified that the following success factors: omni-channel, speed, customised solutions, and data analytics are a means to achieve digital transformation - and complete transformation can only be attained when these attributes are coupled within the key areas of the everyday banking transaction lifecycle.
By applying these features, banks can extend their offerings to provide their corporate customers with value-added services like staff loans, new account opening, and other administrative-rich services through an integrated, interconnected corporate banking solution.
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