Bank Branch
How it works
Digital Branch
The Sybrin Digital Branch solution will transform your branch into the digital branch of tomorrow by creating the best possible in-branch customer experience.
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Queue Management
Pre-Book Tickets via the Mobile App
Allocate Agents Based on Demand
Selective Class from the Waiting List
Predict Waiting Times Accurately
Integrates Directly Into Sybrin Smart Teller
Access to Customer History
Predictive Analytics and Customer Journey Maps
Personalise Your Customer Service
Smart Teller
The Sybrin Smart Teller solution simplifies the teller job with a modern digital layer that sits on top of a legacy core banking system. The modern digital layer reduces complexity in performing teller functions, which in turn leads to faster banking service speed.
Poor user experience
Complex with too many features
Clumsy and outdated
Slow
Insecure
Increase banking service speed
Increase and monitor Teller productivity
Increase customer satisfaction and customer experience
Reduce your Teller’s learning curve
Reduce human error
Reduce fraud
Seamless integration into queue management
Customer IDV via, signature, biometric, and chip and pin
Insights into branch and teller performance
Branch manager authorisation
360° Customer view
Bill management
Vault management
Withdrawals
Till management
Fund transfer
Paperless
Deposits